Privacy Policy
At Wayne's Air Conditioning and Heating, we respect your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website, schedule a service, or interact with us.
Last Updated: 2/7/2025
Information We Collect
We collect only the information necessary to provide our HVAC services and improve customer experience, including:
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Personal Information: Name, phone number, email address, home address, and service details.
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Payment Information: We use third-party payment processors to securely verify transactions. We do not store your financial details.
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Service History: Past service requests and maintenance records.
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Website Usage Data: IP addresses, browser type, and cookies to enhance user experience and improve our website functionality.
How We Use Your Information
We use the collected information for the following purposes:
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To schedule and provide HVAC services.
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To process payments securely through third-party banking services.
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To send service confirmations, invoices, and important updates.
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To respond to customer inquiries and provide support.
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To improve our services and website.
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To send occasional promotions or special offers (with opt-out options).
Data Sharing & Disclosure
Wayne's Air Conditioning and Heating does not sell, trade, or rent personal information to third parties. However, we may share information with:
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Service Providers: Trusted third parties that help with payment processing, customer support, and website operations.
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Legal Compliance: If required by law, court order, or to enforce our Terms of Service.
Data Security
We take security seriously and implement industry-standard measures to protect your information, including:​
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Limited access to personal data within our company.
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Compliance with applicable data protection laws.
Cookies & Tracking Technology
Our website may use cookies and similar tracking technologies to enhance user experience. These cookies help analyze website traffic and improve our services. Users can disable cookies in their browser settings.
Your Privacy Choices
You have the right to:
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Access, update, or delete your personal information.
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Opt out of marketing emails or promotional communications.
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Request details on how we process your data.
To exercise these rights, please contact us at chris@waynesacandheating.com.